Why Feedback Culture is Our GPS to Growth

No matter our profession, background, or personal journey, feedback is a powerful force that shapes us. It guides our growth, corrects our course, and, like a GPS, keeps us on track toward our goals. This analogy struck me during a session at the Emerging Managers Summit last week, where Mr. Papadimitriou shared the idea of feedback as a navigation tool. What an analogy, right?

Let’s explore why feedback is such a vital guide and how it empowers us to reach our fullest potential.

# Starting Points: Recognizing Individual Journeys

Much like a GPS, feedback starts by understanding where we stand. People come with unique experiences, strengths, and growth areas, so our journeys will naturally differ. A GPS doesn't assume the same starting point for every driver; it calibrates based on where each person begins. Similarly, effective feedback considers the individual's current state, background, and specific challenges. They are tailoring our approach to meet each person where they are fostering a foundation of respect and understanding, which is essential for growth.

# Permission to Proceed: Ensuring Readiness

In GPS terms, pressing "Start" to begin a route implies Readiness. However, in feedback, a readiness check is often overlooked. Before diving into feedback, we should ensure the other person is in the right frame of mind to receive it. Timing is critical. Are they receptive? Are they mentally prepared? Effective feedback happens when both parties are ready and open, making it more likely to be received in the intended spirit.

# Precision in Direction: Avoiding Vague Guidance

Imagine a GPS giving you directions like, "Go north." For most, that's too abstract; we need specifics, such as, "Turn right at the next intersection." Feedback, too, should be clear, actionable, and tailored. Vague feedback such as "be better" or "try harder" can lead to confusion or frustration. Instead, feedback should offer a precise roadmap, pointing to specific behaviors and actions for improvement, helping the individual understand precisely what's needed.

# Continuous Presence: Staying with the Journey

Great feedback doesn't end after the first interaction; it's a continuous process, like a GPS recalculating and staying active throughout the Journey. Whether through coaching, mentoring, or regular check-ins, staying present and offering guidance ensures individuals don't feel abandoned. This sustained involvement is crucial for maintaining momentum and confidence, helping people stay on track toward their goals.

# The GPS Disconnect: Navigating Feedback Gaps

Imagine you're halfway to a destination, relying on GPS, when suddenly, it disconnects. Panic sets in, and you're left wondering: Where do I go from here? The same feeling of helplessness can happen in a feedback culture if feedback stops suddenly or inconsistently. When managers or mentors disappear after one piece of feedback, it leaves individuals feeling lost. A culture where feedback is continuous and reliable prevents this and ensures that they're supported throughout their Journey.

# Conclusion

Reflecting on feedback through the GPS analogy reinforces its role as a continuous, tailored, and supportive guide. Effective feedback isn't just about redirection; it's about helping individuals grow confidently, knowing they are supported every step.

Feedback isn't just a tool for correction; it's a compass guiding us toward our potential, ensuring we never feel lost in the middle of our path. Cheers!!